Sales Team 6 Field Guide · Command

Proof

Don't take the claim. Inspect it.

Three things have to be true before an install is worth your money: there is a standard, it is inspectable, and it survives us leaving. Here is how each one gets proven — including the parts we can't show you without a client's permission.

01 · The burden of proof

What we're actually claiming, and what would disprove it.

01

There is a standard.

Claim: the process is specific enough to be checked behavior by behavior, not a philosophy.

Disproof: if we can't hand your desk manager a one-page card and have them inspect the last twelve guests against it this afternoon, there's no standard. The cards are published — check them.

02

It is inspectable.

Claim: a manager can prove what happened yesterday — what was inspected, who was coached, what the next action is and who owns it.

Disproof: a store thirty days into an install that can't produce a written inspection record. That's the metric we manage to, and it's the one we report against.

03

It survives us leaving.

Claim: at day ninety your managers run the weekly working session and we sit in the back.

Disproof: the standard decays the month after the last visit. That's why the engagement is ninety days of governance, not a two-day event with a follow-up email.

02 · From the field

One store, one step, measured before we changed anything.

Stores are kept anonymous by default — brand and geography off, numbers intact. Client names and full case studies are available on request, with their sign-off, not published here.

On one install we timed the walkaround before touching the process. Not the deck version — the real one, on real guests, on a normal week.

47sec

Average walkaround, measured

Against a standard written to run several minutes on the vehicle the guest is actually buying.

1.4

Features presented per guest

Nothing tied back to what the guest said on the guest information sheet.

$1,180

PVR gap per unit

Between deals where the walkaround and demonstration happened to standard and deals where they didn't.

$1.8M

Annualized, at that store's volume

One skipped control point. No new spend, no new hires, no additional traffic.

The gap is almost never knowledge. It's that nobody was checking, so the fastest version of the job became the standard version of the job.

That is the whole arbitrage. Price is published, inventory is normalized, and your marketing can be copied inside a week. A team that executes the same standard on every guest cannot be screenshotted.

03 · The artifacts

What a governed store can put on the desk in front of you.

This is the honest test of an install. Not a testimonial — paperwork that only exists if the system is running.

  • A written standard in the store's own language, approved by ownership
  • Manager field cards in use, with yesterday's date filled in
  • A daily inspection record: what was inspected, who was coached, next action, owner
  • The 3-2-1 daily mission posted by name, not by department
  • One shared variable-ops scoreboard both sales and F&I read the same way
  • A 90-day governance calendar with names against each inspection
Look at the cards yourself
An inspection card clipped and waiting under a desk lamp on a dark sales desk

04 · In public

The method isn't a trade secret. It's published.

Most training companies won't show you the process before you buy it. Ours is on this site, in two books, in a weekly newsletter, and in long-form conversations with operators who will disagree with us on the record.

Books

A Field Guide & Command

The floor system and the management system, written down. Public editions are coming; the standard they describe is already installed and inspectable today.

Weekly

The Arbitrage

One operating problem per issue, for owners and GMs. Provocative on purpose, and the rebuttal is welcome.

Long-form

The Car Bar

Operators, dealer principals, and vendors on the record about their market and their business. No script.

Partner

Conley Insurance Group

Sales Team 6 work is delivered in partnership with Conley Insurance Group, which also backs The Car Bar.

05 · Verify us

Three ways to test this before you spend a dollar.

  1. 01

    Score your store

    Twelve questions about your last thirty days. If the scorecard doesn't describe your store accurately, stop reading — we don't understand your business well enough to fix it. Take it.

  2. 02

    Sit in the Standard Session

    Ninety minutes, live, on your numbers. You see the room and the language before you buy anything. Register.

  3. 03

    Ask for a reference

    We'll connect you with a current store at a similar size and let you ask them what changed and what didn't. Requested one at a time, with their permission — which is why they're not logos on this page.

The shortest proof available

Four minutes on your own store.

Your score, your weakest pillar, the four actions that fix it, and a printable report you can hand to your managers tomorrow morning.